Return and Refund Policy

Last updated: December 18, 2023

Thank you for shopping at Cocona Drive.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Cocona Drive.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Cocona Drive, accessible from https://cocona.123just.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

    By visiting this page on our website: https://jacform.123just.com/app/form?id=I4TmuA

We will reimburse You no later than 7-10 working days' from the day on which  We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

    By visiting this page on our website: https://jacform.123just.com/app/form?id=I4TmuA

 

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